Webinar: Lessons Learned from Community-Centered Mobility Hubs Pilot

On September 24, 2025, Transform led a webinar on our groundbreaking report, Carsharing and Mobility Hubs in Affordable Housing: Process, Results & Lessons Learned. Transform’s deputy director, Carrie Harvilla, and program director Jennifer Ledet were joined by Krute Singa from the Metropolitan Transportation Commission, Colin Murphy from the Shared Use Mobility Center, and Mobility Hub site leads Edith Figueroa from First Community Housing and David Cota from East Bay Asian Local Development Corporation to talk about our findings from this pioneering project.

You can view the webinar, Broadening Access to Mobility Innovation: Lessons Learned from a Community-Centered Mobility Hubs Pilot, below.

Transportation accessibility

Transportation shapes every aspect of our lives — from accessing jobs and education to healthcare and groceries. Yet for too many people in low-income communities, reliable and affordable options are still out of reach. By embedding inclusive, low-emission transportation services directly into communities, our Carsharing and Mobility Hubs in Affordable Housing Pilot didn’t just offer greater transportation access — it opened doors to opportunity, reduced emissions, and built a replicable model for system-wide transformation.

This webinar includes site-specific case studies from our three sites in San Jose, Oakland, and Richmond, CA, and candid reflections on what worked — and what didn’t.

You’ll learn about the hallmarks of the pilot:

• Community Leadership at the Core: Resident-led Site-Level Teams weren’t superficial engagement — they co-designed solutions, reached out to their neighbors, and ensured services met real needs.
• Multi-Sector Partnerships: Our government/nonprofit project team worked closely with site partners and mobility providers, proving that cross-sector collaboration is stronger.
• Tailored, Low-Emission Services: We delivered EV carsharing, ride credits, transit passes, and bike infrastructure where they were needed most, guided by resident data and community voices.

The presentation also shares lessons learned: 

• Start with Listening: A community-designed needs assessment shaped decision-making. The result? Mobility services with real impact and greater trust.
• Invest in People, Not Just Technology: Empowering housing site partners and residents in co-creation and support ensured buy-in and sustainability.
• Expect Bumps — and Build Resilience: Vandalism, permitting delays, and a global pandemic didn’t stop us. Flexibility and adaptive leadership were key.
• It’s Not Just the What, It’s the How: Trusted messengers, relevant programming, and multilingual outreach helped people see themselves in the solution.

Car Sharing and Mobility Hubs in Affordable Housing was funded by California Climate Investments, a statewide initiative that puts billions of Cap-and-Trade dollars to work reducing greenhouse gas emissions, strengthening the economy, and improving public health and the environment — particularly in disadvantaged communities.